CPAP/BIPAP – Prime Care

Airmini Travel Unit

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Airmini Travel Unit

CPAP/BIPAP

Airmini Travel Unitpoptechteam2025-01-14T04:27:17+00:00

Luna G3 CPAP device

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Luna G3 CPAP device

CPAP/BIPAP

Luna G3 CPAP devicepoptechteam2025-01-14T04:23:36+00:00

IBreeze CPAP Device

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IBreeze CPAP Device

CPAP/BIPAP

IBreeze CPAP Devicepoptechteam2025-01-14T04:19:55+00:00

Aircurve S11 Bipap

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Aircurve S11 Bipap

CPAP/BIPAP

Aircurve S11 Bipappoptechteam2025-01-15T17:47:11+00:00

Airsense S11 CPAP device

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Airsense S11 CPAP device

CPAP/BIPAP

Airsense S11 CPAP devicepoptechteam2025-01-14T04:08:12+00:00

Airsense S10 CPAP device

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Airsense S10 CPAP device

CPAP/BIPAP

Airsense S10 CPAP devicepoptechteam2025-01-13T11:45:11+00:00

Prime Care HME, Inc.

4.8

Based on 53 reviews

Prime Care HME, Inc.

4.8

review us on See all reviews

lissette chatel

1761418563

Jordan is so kind. He explained everything so well. I appreciate him helping my husband.

Robert Kemper

1761071996

Outstanding professional and friendly service. Thank you Megan and Jordan!

Dee Silver

1760118664

I honestly don’t even know where to start. I am extremely grateful that my doctor’s office chose this company to send me my BiPap machine. First and foremost they really go above and beyond the call of duty. From educating me on how to properly care for my machine, to being able to exchange my mask as I am a newly diagnosed obstructive sleep apnea patient. They have made me feel at ease and never once I felt judged or uncomfortable while voicing concerns. I would highly recommend this company! Thank you so much.Edited: Just wanted to say once again how wonderful the staff is. I can’t recommend them enough. I will be forever grateful to their dedication to their customers.

Yuliet Gonzalez

1759971761

Amanda was wonderful. She answered all our questions and gave us detailed information. Was extremely helpful and very professional. It was a pleasure speaking with her.

John Quintana

1758745398

Prime Care was amazing! They made sure I had what I needed right on time and were so professional and kind. Their quick help made a tough situation much easier. I highly recommend them!

Charlene Nolasco

1757649947

Robert Almirall

1756826890

Customer service was outstanding! Staff paid attention to detail when it mattered most and was very friendly while assisting. Definitely highly recommend!

Jackie Y

1756515394

Best company ever! The customer service was hands down the best I’ve ever experienced. I highly recommend this company to everyone!!

Alfonso Javier Santos Herrera

1756486529

Te tratan muy amablemente respetuosos las explicaciones son muy buenas y son muy pasiientes me encanto es un poco difícil de ubicar con el gps y el parqueo es limitado lo que le falta seria cafee jajajaja la verdad que les don un 100 en todo

Nick Chang

1755290858

Staff there showed me how to use my CPAP machine. They were knowledgeable, patient, and friendly. I’ll continue getting my supplies from them

David Goncalves

1755267311

I can’t thank Prime Care enough for their incredible service! They went above and beyond to make sure I had exactly what I needed, exactly when I needed it. Their professionalism, kindness, and urgency made a stressful situation so much easier to manage. Truly outstanding customer care—highly recommend!

Jose Estrada

1754877281

Daniela provided exceptional customer service—she was extremely helpful and went above and beyond to ensure we had everything we needed for our patients. I highly recommend this company for all your needs.

Bravery

1754072020

Eduardo was fantastic. He took his time to thoroughly explain everything, was patient when asked questions, and provided excellent insight and recommendations. He assisted me to the fullest.

Juan Carlos Rodriguez

1752080767

Daniela and noida are very attentive very fast to resolve issues always communicative and fast call backs when leaving a voice mail thanks for your service. I was there recently in person the place is really nice clean Rodolfo helped me on my needs was very knowledgeable patient very professional and Meagan is very attentive helpful on the phone and Daniela and Noida very helpful and the staff I highly recommend this place for your medical supply needs.

Priscilla Gonzalez

1751588705

Awesome from beginning to answered all my questions I had and even set everything up for me.10/10 recommend!

juan celis

1751392028

Disappointing and Unprofessional ExperienceI am extremely disappointed with the unprofessionalism of Prime Care HME. After taking the time to coordinate a three-way call with my insurance representative and Megan from their team to clearly explain my coverage and benefits, I expected things to move forward smoothly. However, not long after, I received a call from Daniella stating they would not be filling the prescription because they assumed my insurance wouldn’t cover it.What makes this even more frustrating is that they hadn't even run the insurance before making that decision. It’s unacceptable to dismiss a patient’s request based on assumptions rather than facts — especially after I went out of my way to clarify my coverage in detail. The lack of follow-through and professionalism shows a real disregard for patient care and communication.I would not recommend Prime Care HME to anyone looking for reliable or responsive medical supply services.

Joanne Fernandez Catoni

1750198325

Jordan was very professional and explained everything throughly without being in a rush for the next patient.

Yessenia Hernandez

1749234171

I highly recommend! Service quality was top tier. They provide quality medical equipment, answered all my questions with patience, and even set everything up for me. Great service from start to finish!

T. Perez

1749213214

Amazing customer service ! HIGHLY RECOMMEND

Rodolfo Rodriguez del Rey

1748420475

Walt Stuart

1746639016

Gentleman was courteous,friendly,patient and extremely helpful and an all around great guy.

Juan Curras

1745357977

Excelente servicio, muy profesionales y amable el técnico que nos hizo la visita explicó en detalles el funcionamiento del equipo agradecido por todo

Ivan Eduaro Daza Salas

1745248802

Excelente servicio. Me atendió el Gran Rodolfo

Zuzel Ferreira

1744756075

Yahnib Martin came over to my residence to deliver the sleep machine. He took great care to go over and explain every detail that I needed to know. He fitted me with the mask and was patient with my questions. Very detailed and knowledgeable of the service. Great customer care was provided. Thank you.

Federico Estopiñán

1743819166

¡Trato excelente! Rodolfo es un profesional de primera. Prime Care HME, ¡totalmente recomendado!

AJ Veteran

1743649765

Excellent customer service. they worked with my insurance from beginning to end. Daniela was excellent, she kept me updated with status of my order and my equipment. I would recommend this company

Jobi Whiting

1743172892

Yahnib was wonderful. He delivered my equipment with professionalism and kindness. Definitely recommend.

Isaiah Roman

1741221667

The staff there were very kind and helpful. They provided my grandmother a much needed walker.

Dulce Pumarol

1740691132

Paul Distenfeld

1739920851

Wonderful attentive, flexible service.Best CPAP supplier I have ever had.

Gio Savo

1739826887

Soraya Silveira

1738695989

Exceptional medical servicesHighly Recommend!I’ve had an outstanding experience with Prime Care for my CPAP and oxygen needs. From the start, their team was knowledgeable, patient, and committed to providing the best care possible. They took the time to explain my equipment thoroughly, ensuring I felt comfortable and confident using it.The quality of their products is excellent, and I’ve noticed a significant improvement in my sleep and overall well-being. Customer service is always responsive and friendly, making the entire process smooth and stress-free. Whether you need CPAP supplies, oxygen therapy, or expert advice, Prime Care is a top choice.Highly recommend for anyone seeking reliable respiratory care!

Carlos

1738692808

If you are looking for reliablel and profesional medical equipment company specializing in cpap and respiratory equipment I highly recommend Prime medical supply their dedication to costumer care and high quality products truly set them apartThank Prime care

Roberto Gonzalez

1738270408

Rey Cuba

1738252600

Excelente servicio.

Eli Gonzalez

1737514766

I recently had the pleasure of working with Prime Care HME, and I couldn't be more satisfied with their service. From the moment I reached out, their team demonstrated exceptional knowledge and professionalism. They were quick to respond to my inquiries and provided thorough, empathetic support throughout the entire process.The staff at Prime Care HME went above and beyond to ensure I had everything I needed, and their expertise was evident in every interaction. Their commitment to customer satisfaction is truly commendable.Thank you, Prime Care HME, for your exceptional service and quick support. Your dedication to helping your customers is greatly appreciated!

Jose Perez

1737164542

Un trato excelente, un alto nivel profesional

Jorge Abreu

1732279123

Excellent place and professional. Anything you need walkers, wheelchairs, and more they have and the staff is very friendly and helpful. Recommend this place 100%

Jesus Batista

1731277477

Great service. Maegen the front desk is so warming. Great service ,great sleep, great staff. #1 in South Miami

larry feldman

1728073543

I have been using the minimalist face covering for 4 months and have noticed an improvement in sleep hours, diminished incidents of apnea, and increased energy. Just as important though is the support from the company via podcasts, web trends, and daily/long term performance measurement. However, most importantly is a big thank you to PrimeCare employees that sent me the normal replacement parts for my unit. You are an honorable and client-oriented organization that makes a positive difference to those you serve, the patients. Their contacts by email and call are monitored by real people, including their VP, all of whom care, respond, and respect the client. Larry

Alan Sanchez

1724778110

N Torres was the person that helped me resolve my billing questions. It was a pleasure to deal with her, as she was very knowledgeable, and actually took an interest in helping me resolve my somewhat complicated billing question. Something that does not happen very often these days.

Karina Garcia

1717168646

Excellent company! Delivered what promised. Quick easy and very professional. Maegan was great !

Fanny Sorto

1717167588

Primecare has been a lifesaver for me. I was having such a difficult time with my previous medical equip company on getting a more up to date/modern CPAP machine. I found Primecare online and called and spoke with Maegan who was absolutely wonderful and explained everything to me very thoroughly. She processed my order and made everything smooth and pleasant. (Im pretty sure she heard my frustration in needing this machine and the run around I had already been given). Next day I receive a call from Jordan who was on his way with my new machine. He got to my home, set it up and explained every detail to me so that I wouldn’t have any issues. Jordan was professional, thorough and punctual. I wholeheartedly recommend prime care, you will not be disappointed . 5 ⭐️⭐️⭐️⭐️⭐️ .

Matthew R

1701355885

Excellent experience at Prime Care. I met with Ed to select a CPAP machine and he spent 30+ minutes reviewing the different options, explaining the nuances between each machine and then fitting me with several choices. He was very knowledgeable about the machines and helped me make the right selection. I have been extremely happy with the choice and credit Ed for investing the time to help. Prime Care also reached out to me when it was time for replacement parts. Really appreciate their service!

Cole C

1676412836

Excellent service! Eduardo, the owner did the fitting and did a fantastic job! He even gave me a bottle of distilled water so that I could go straight home and use my machine. I did just that, I went home, connected my machine and took the best 3 hour nap I have ever taken. The treatment really works and these new Resmed Airsense 11 machines with the heated tubing are fantastic. I'm super glad that my doctor prescribed this machine and that Prime Care filled the order.

Grace Delsol

1675382826

Being raised in Miami I am always wary of medical supply companies! This place is amazing, I had the pleasure of coming in person for a mask fitting. Ed was professional and patient. He really waited to find the perfect fit and made me comfortable. Yvonne and Maegen in the office really knew their stuff. We had snags with insurance and the lead me through it. I highly highly recommend this honest and good company.

Adriana Peluso

1673569867

The customer service is exceptional. Eduardo shown patience and compassion during my visit. He took the extra mile to help me with the setting of the new device. I am very thankful and happy with the level of care I received at Prime Care.

Catalina Rullan

1672851038

Eduardo was fantastic and very patient. Explained thoroughly, excellent customer service.

Tiffany Rosado

1670965982

Dealing with health issues is stressful enough, but we were in good hands at prime care! They were not only empathetic and kind, but knowledgeable and patient. They helped us navigate our insurance and made everything go smoothly. We could focused on good health while they did the work. Maegen at reception was polite and warm. Yvonne is a wealth of knowledge and patience. You will not go wrong with this company, particularly in south Florida that is over saturated with scams. They are trustworthy and clear. We will never turn away from our newly found Prime Care family. Thanks again!

Nannette Fischer

1669841563

Thank you for your assistance, guidance, and advice with my new, first time user, CPAP machine and supplies. Everyone that I have dealt with was professional, kind, and straightforward- Megan, Yvonne, and especially Jordan!

More reviews

Prime Care HME, Inc.

4.8

Based on 53 reviews

Prime Care HME, Inc.

4.8

review us on See all reviews

lissette chatel

1761418563

Jordan is so kind. He explained everything so well. I appreciate him helping my husband.

Robert Kemper

1761071996

Outstanding professional and friendly service. Thank you Megan and Jordan!

Dee Silver

1760118664

Yuliet Gonzalez

1759971761

Amanda was wonderful. She answered all our questions and gave us detailed information. Was extremely helpful and very professional. It was a pleasure speaking with her.

John Quintana

1758745398

Prime Care was amazing! They made sure I had what I needed right on time and were so professional and kind. Their quick help made a tough situation much easier. I highly recommend them!

Charlene Nolasco

1757649947

Robert Almirall

1756826890

Customer service was outstanding! Staff paid attention to detail when it mattered most and was very friendly while assisting. Definitely highly recommend!

Jackie Y

1756515394

Best company ever! The customer service was hands down the best I’ve ever experienced. I highly recommend this company to everyone!!

Alfonso Javier Santos Herrera

1756486529

Nick Chang

1755290858

Staff there showed me how to use my CPAP machine. They were knowledgeable, patient, and friendly. I’ll continue getting my supplies from them

David Goncalves

1755267311

Jose Estrada

1754877281

Bravery

1754072020

Eduardo was fantastic. He took his time to thoroughly explain everything, was patient when asked questions, and provided excellent insight and recommendations. He assisted me to the fullest.

Juan Carlos Rodriguez

1752080767

Priscilla Gonzalez

1751588705

Awesome from beginning to answered all my questions I had and even set everything up for me.10/10 recommend!

juan celis

1751392028

Joanne Fernandez Catoni

1750198325

Jordan was very professional and explained everything throughly without being in a rush for the next patient.

Yessenia Hernandez

1749234171

T. Perez

1749213214

Amazing customer service ! HIGHLY RECOMMEND

Rodolfo Rodriguez del Rey

1748420475

Walt Stuart

1746639016

Gentleman was courteous,friendly,patient and extremely helpful and an all around great guy.

Juan Curras

1745357977

Excelente servicio, muy profesionales y amable el técnico que nos hizo la visita explicó en detalles el funcionamiento del equipo agradecido por todo

Ivan Eduaro Daza Salas

1745248802

Excelente servicio. Me atendió el Gran Rodolfo

Zuzel Ferreira

1744756075

Federico Estopiñán

1743819166

¡Trato excelente! Rodolfo es un profesional de primera. Prime Care HME, ¡totalmente recomendado!

AJ Veteran

1743649765

Excellent customer service. they worked with my insurance from beginning to end. Daniela was excellent, she kept me updated with status of my order and my equipment. I would recommend this company

Jobi Whiting

1743172892

Yahnib was wonderful. He delivered my equipment with professionalism and kindness. Definitely recommend.

Isaiah Roman

1741221667

The staff there were very kind and helpful. They provided my grandmother a much needed walker.

Dulce Pumarol

1740691132

Paul Distenfeld

1739920851

Wonderful attentive, flexible service.Best CPAP supplier I have ever had.

1739826887

1738695989

1738692808

1738270408

1738252600

Excelente servicio.

Eli Gonzalez

1737514766

Jose Perez

1737164542

Un trato excelente, un alto nivel profesional

Jorge Abreu

1732279123

Excellent place and professional. Anything you need walkers, wheelchairs, and more they have and the staff is very friendly and helpful. Recommend this place 100%

Jesus Batista

1731277477

Great service. Maegen the front desk is so warming. Great service ,great sleep, great staff. #1 in South Miami

larry feldman

1728073543

Alan Sanchez

1724778110

Karina Garcia

1717168646

Excellent company! Delivered what promised. Quick easy and very professional. Maegan was great !

Fanny Sorto

1717167588