CPAP/BIPAP – Prime Care

Airmini Travel Unit

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Airmini Travel Unit

CPAP/BIPAP

Airmini Travel Unitpoptechteam2025-01-14T04:27:17+00:00

Luna G3 CPAP device

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Luna G3 CPAP device

CPAP/BIPAP

Luna G3 CPAP devicepoptechteam2025-01-14T04:23:36+00:00

IBreeze CPAP Device

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IBreeze CPAP Device

CPAP/BIPAP

IBreeze CPAP Devicepoptechteam2025-01-14T04:19:55+00:00

Aircurve S11 Bipap

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Aircurve S11 Bipap

CPAP/BIPAP

Aircurve S11 Bipappoptechteam2025-01-15T17:47:11+00:00

Airsense S11 CPAP device

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Airsense S11 CPAP device

CPAP/BIPAP

Airsense S11 CPAP devicepoptechteam2025-01-14T04:08:12+00:00

Airsense S10 CPAP device

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Airsense S10 CPAP device

CPAP/BIPAP

Airsense S10 CPAP devicepoptechteam2025-01-13T11:45:11+00:00

Prime Care HME, Inc.

4.9

Based on 62 reviews

Prime Care HME, Inc.

4.9

review us on See all reviews

Alex Archila

1771103583

Personnel was cordial and helpful. Delivery of equipment done very efficiently. Perhaps response could have been faster in the initial stages and a more proactive stance could have accelerated things. At the end, we got the CPAP delivered before my scheduled trip.

Sarah Legorburu Selem

1770834405

Pedro Bravo

1765977024

Courteous staff who patiently explain your options and process.

A Montaner

1764357111

ana perez

1764079276

Super helpful , they let me try all the masks till I found the right fit . Eduardo is a great teacher I was able to use my c-sap very successfully on the first day. They were also super accommodating by helping me with out a. Appointment. I live in Pembroke Pines and happen to be in the area.

Vanessa Garcia

1763840288

PrimeCare has been an absolute blessing for my family. My mom needed help getting a new CPAP machine and, from the moment we walked in, the staff treated her with such genuine kindness and patience. They took the time to explain everything, answer all our questions, and never once made us feel rushed. Their selection of masks is incredible and, thanks to their guidance, my mom was able to find the one that fits her perfectly and finally gives her the comfort she’s been needing.It’s rare to find a company that not only knows their products so well but also truly cares about the people they’re serving. PrimeCare consistently goes above and beyond, and our gratitude for their support runs deep. We left feeling cared for, understood, and confident—something every family deserves when it comes to medical care.

Maitee Palmer

1763839899

Prime Care was absolutely incredible helping my mother-in-law with her CPAP machine. From start to finish, the customer service was truly top-tier. They were patient, knowledgeable, and made sure she felt completely comfortable and confident using her equipment.What really stood out was the way they took their time to explain everything clearly, answer every question, and make sure the setup was perfect for her specific needs. You can tell they genuinely care about their patients and go above and beyond to make the experience smooth and stress-free.I’m extremely grateful for how well they treated her, and I highly recommend Prime Care to anyone needing respiratory equipment or support. Exceptional service and compassionate care all the way through! 🙌💙

Paulino Lopez

1763670686

Santiago Carballos

1762637910

Jordan Montes fue muy atento, tiene muy buena educación muchas paciencia y amor a sus pacientes.

lissette chatel

1761418563

Jordan is so kind. He explained everything so well. I appreciate him helping my husband.

Robert Kemper

1761071996

Outstanding professional and friendly service. Thank you Megan and Jordan!

Dee Silver

1760118664

I honestly don’t even know where to start. I am extremely grateful that my doctor’s office chose this company to send me my BiPap machine. First and foremost they really go above and beyond the call of duty. From educating me on how to properly care for my machine, to being able to exchange my mask as I am a newly diagnosed obstructive sleep apnea patient. They have made me feel at ease and never once I felt judged or uncomfortable while voicing concerns. I would highly recommend this company! Thank you so much.Edited: Just wanted to say once again how wonderful the staff is. I can’t recommend them enough. I will be forever grateful to their dedication to their customers.

Yuliet Gonzalez

1759971761

Amanda was wonderful. She answered all our questions and gave us detailed information. Was extremely helpful and very professional. It was a pleasure speaking with her.

John Quintana

1758745398

Prime Care was amazing! They made sure I had what I needed right on time and were so professional and kind. Their quick help made a tough situation much easier. I highly recommend them!

Charlene Nolasco

1757649947

Robert Almirall

1756826890

Customer service was outstanding! Staff paid attention to detail when it mattered most and was very friendly while assisting. Definitely highly recommend!

Jackie Y

1756515394

Best company ever! The customer service was hands down the best I’ve ever experienced. I highly recommend this company to everyone!!

Alfonso Javier Santos Herrera

1756486529

Te tratan muy amablemente respetuosos las explicaciones son muy buenas y son muy pasiientes me encanto es un poco difícil de ubicar con el gps y el parqueo es limitado lo que le falta seria cafee jajajaja la verdad que les don un 100 en todo

Nick Chang

1755290858

Staff there showed me how to use my CPAP machine. They were knowledgeable, patient, and friendly. I’ll continue getting my supplies from them

David Goncalves

1755267311

I can’t thank Prime Care enough for their incredible service! They went above and beyond to make sure I had exactly what I needed, exactly when I needed it. Their professionalism, kindness, and urgency made a stressful situation so much easier to manage. Truly outstanding customer care—highly recommend!

Jose Estrada

1754877281

Daniela provided exceptional customer service—she was extremely helpful and went above and beyond to ensure we had everything we needed for our patients. I highly recommend this company for all your needs.

Bravery

1754072020

Eduardo was fantastic. He took his time to thoroughly explain everything, was patient when asked questions, and provided excellent insight and recommendations. He assisted me to the fullest.

Juan Carlos Rodriguez

1752080767

Daniela and noida are very attentive very fast to resolve issues always communicative and fast call backs when leaving a voice mail thanks for your service. I was there recently in person the place is really nice clean Rodolfo helped me on my needs was very knowledgeable patient very professional and Meagan is very attentive helpful on the phone and Daniela and Noida very helpful and the staff I highly recommend this place for your medical supply needs.

Priscilla Gonzalez

1751588705

Awesome from beginning to answered all my questions I had and even set everything up for me.10/10 recommend!

juan celis

1751392028

Disappointing and Unprofessional ExperienceI am extremely disappointed with the unprofessionalism of Prime Care HME. After taking the time to coordinate a three-way call with my insurance representative and Megan from their team to clearly explain my coverage and benefits, I expected things to move forward smoothly. However, not long after, I received a call from Daniella stating they would not be filling the prescription because they assumed my insurance wouldn’t cover it.What makes this even more frustrating is that they hadn't even run the insurance before making that decision. It’s unacceptable to dismiss a patient’s request based on assumptions rather than facts — especially after I went out of my way to clarify my coverage in detail. The lack of follow-through and professionalism shows a real disregard for patient care and communication.I would not recommend Prime Care HME to anyone looking for reliable or responsive medical supply services.

Joanne Fernandez Catoni

1750198325

Jordan was very professional and explained everything throughly without being in a rush for the next patient.

Yessenia Hernandez

1749234171

I highly recommend! Service quality was top tier. They provide quality medical equipment, answered all my questions with patience, and even set everything up for me. Great service from start to finish!

T. Perez

1749213214

Amazing customer service ! HIGHLY RECOMMEND

Rodolfo Rodriguez del Rey

1748420475

Walt Stuart

1746639016

Gentleman was courteous,friendly,patient and extremely helpful and an all around great guy.

Juan Curras

1745357977

Excelente servicio, muy profesionales y amable el técnico que nos hizo la visita explicó en detalles el funcionamiento del equipo agradecido por todo

Ivan Eduaro Daza Salas

1745248802

Excelente servicio. Me atendió el Gran Rodolfo

Zuzel Ferreira

1744756075

Yahnib Martin came over to my residence to deliver the sleep machine. He took great care to go over and explain every detail that I needed to know. He fitted me with the mask and was patient with my questions. Very detailed and knowledgeable of the service. Great customer care was provided. Thank you.

Federico Estopiñán

1743819166

¡Trato excelente! Rodolfo es un profesional de primera. Prime Care HME, ¡totalmente recomendado!

AJ Veteran

1743649765

Excellent customer service. they worked with my insurance from beginning to end. Daniela was excellent, she kept me updated with status of my order and my equipment. I would recommend this company

Jobi Whiting

1743172892

Yahnib was wonderful. He delivered my equipment with professionalism and kindness. Definitely recommend.

Isaiah Roman

1741221667

The staff there were very kind and helpful. They provided my grandmother a much needed walker.

Dulce Pumarol

1740691132

Paul Distenfeld

1739920851

Wonderful attentive, flexible service.Best CPAP supplier I have ever had.

Gio Savo

1739826887

Soraya Silveira

1738695989

Exceptional medical servicesHighly Recommend!I’ve had an outstanding experience with Prime Care for my CPAP and oxygen needs. From the start, their team was knowledgeable, patient, and committed to providing the best care possible. They took the time to explain my equipment thoroughly, ensuring I felt comfortable and confident using it.The quality of their products is excellent, and I’ve noticed a significant improvement in my sleep and overall well-being. Customer service is always responsive and friendly, making the entire process smooth and stress-free. Whether you need CPAP supplies, oxygen therapy, or expert advice, Prime Care is a top choice.Highly recommend for anyone seeking reliable respiratory care!

Carlos

1738692808

If you are looking for reliablel and profesional medical equipment company specializing in cpap and respiratory equipment I highly recommend Prime medical supply their dedication to costumer care and high quality products truly set them apartThank Prime care

Roberto Gonzalez

1738270408

Rey Cuba

1738252600

Excelente servicio.

Eli Gonzalez

1737514766

I recently had the pleasure of working with Prime Care HME, and I couldn't be more satisfied with their service. From the moment I reached out, their team demonstrated exceptional knowledge and professionalism. They were quick to respond to my inquiries and provided thorough, empathetic support throughout the entire process.The staff at Prime Care HME went above and beyond to ensure I had everything I needed, and their expertise was evident in every interaction. Their commitment to customer satisfaction is truly commendable.Thank you, Prime Care HME, for your exceptional service and quick support. Your dedication to helping your customers is greatly appreciated!

Jose Perez

1737164542

Un trato excelente, un alto nivel profesional

Jorge Abreu

1732279123

Excellent place and professional. Anything you need walkers, wheelchairs, and more they have and the staff is very friendly and helpful. Recommend this place 100%

Jesus Batista

1731277477

Great service. Maegen the front desk is so warming. Great service ,great sleep, great staff. #1 in South Miami

larry feldman

1728073543

I have been using the minimalist face covering for 4 months and have noticed an improvement in sleep hours, diminished incidents of apnea, and increased energy. Just as important though is the support from the company via podcasts, web trends, and daily/long term performance measurement. However, most importantly is a big thank you to PrimeCare employees that sent me the normal replacement parts for my unit. You are an honorable and client-oriented organization that makes a positive difference to those you serve, the patients. Their contacts by email and call are monitored by real people, including their VP, all of whom care, respond, and respect the client. Larry

Alan Sanchez

1724778110

N Torres was the person that helped me resolve my billing questions. It was a pleasure to deal with her, as she was very knowledgeable, and actually took an interest in helping me resolve my somewhat complicated billing question. Something that does not happen very often these days.

More reviews

Prime Care HME, Inc.

4.9

Based on 62 reviews

Prime Care HME, Inc.

4.9

review us on See all reviews

Alex Archila

1771103583

Sarah Legorburu Selem

1770834405

Pedro Bravo

1765977024

Courteous staff who patiently explain your options and process.

1764357111

1764079276

1763840288

1763839899

1763670686

1762637910

Jordan Montes fue muy atento, tiene muy buena educación muchas paciencia y amor a sus pacientes.

lissette chatel

1761418563

Jordan is so kind. He explained everything so well. I appreciate him helping my husband.

Robert Kemper

1761071996

Outstanding professional and friendly service. Thank you Megan and Jordan!

Dee Silver

1760118664

Yuliet Gonzalez

1759971761

Amanda was wonderful. She answered all our questions and gave us detailed information. Was extremely helpful and very professional. It was a pleasure speaking with her.

John Quintana

1758745398

Prime Care was amazing! They made sure I had what I needed right on time and were so professional and kind. Their quick help made a tough situation much easier. I highly recommend them!

Charlene Nolasco

1757649947

Robert Almirall

1756826890

Customer service was outstanding! Staff paid attention to detail when it mattered most and was very friendly while assisting. Definitely highly recommend!

Jackie Y

1756515394

Best company ever! The customer service was hands down the best I’ve ever experienced. I highly recommend this company to everyone!!

Alfonso Javier Santos Herrera

1756486529

Nick Chang

1755290858

Staff there showed me how to use my CPAP machine. They were knowledgeable, patient, and friendly. I’ll continue getting my supplies from them

David Goncalves

1755267311

Jose Estrada

1754877281

Bravery

1754072020

Eduardo was fantastic. He took his time to thoroughly explain everything, was patient when asked questions, and provided excellent insight and recommendations. He assisted me to the fullest.

Juan Carlos Rodriguez

1752080767

Priscilla Gonzalez

1751588705

Awesome from beginning to answered all my questions I had and even set everything up for me.10/10 recommend!

juan celis

1751392028

Joanne Fernandez Catoni

1750198325

Jordan was very professional and explained everything throughly without being in a rush for the next patient.

Yessenia Hernandez

1749234171

T. Perez

1749213214

Amazing customer service ! HIGHLY RECOMMEND

Rodolfo Rodriguez del Rey

1748420475

Walt Stuart

1746639016

Gentleman was courteous,friendly,patient and extremely helpful and an all around great guy.

Juan Curras

1745357977

Excelente servicio, muy profesionales y amable el técnico que nos hizo la visita explicó en detalles el funcionamiento del equipo agradecido por todo

Ivan Eduaro Daza Salas

1745248802

Excelente servicio. Me atendió el Gran Rodolfo

Zuzel Ferreira

1744756075

Federico Estopiñán

1743819166

¡Trato excelente! Rodolfo es un profesional de primera. Prime Care HME, ¡totalmente recomendado!

AJ Veteran

1743649765

Excellent customer service. they worked with my insurance from beginning to end. Daniela was excellent, she kept me updated with status of my order and my equipment. I would recommend this company

Jobi Whiting

1743172892

Yahnib was wonderful. He delivered my equipment with professionalism and kindness. Definitely recommend.

Isaiah Roman

1741221667

The staff there were very kind and helpful. They provided my grandmother a much needed walker.

Dulce Pumarol

1740691132

Paul Distenfeld

1739920851

Wonderful attentive, flexible service.Best CPAP supplier I have ever had.

1739826887

1738695989

1738692808

1738270408

1738252600

Excelente servicio.

Eli Gonzalez

1737514766

Jose Perez

1737164542

Un trato excelente, un alto nivel profesional

Jorge Abreu

1732279123

Excellent place and professional. Anything you need walkers, wheelchairs, and more they have and the staff is very friendly and helpful. Recommend this place 100%

Jesus Batista

1731277477

Great service. Maegen the front desk is so warming. Great service ,great sleep, great staff. #1 in South Miami

larry feldman

1728073543

Alan Sanchez

1724778110

More reviews